Network Admin Job at MetroSys, Tucson, AZ

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  • MetroSys
  • Tucson, AZ

Job Description

Job Description

Job Description

Job Overview:
The Network Administrator is responsible for maintaining, securing, and optimizing the organization's network infrastructure. This role involves monitoring network performance, troubleshooting issues, and implementing solutions to ensure a reliable and efficient network environment. The Network Administrator will also support security management, documentation, vendor management, and disaster recovery planning.

Key Responsibilities:
  1. Network Maintenance and Monitoring:

    • Administer and maintain network infrastructure including routers, switches, firewalls, and wireless access points.
    • Monitor network performance, diagnose issues, and implement corrective measures to ensure consistent, optimal network operation.
  2. Security Management:

    • Implement and maintain network security protocols, including firewalls, intrusion detection/prevention systems, and VPNs.
    • Conduct security audits and assessments to detect and address vulnerabilities and enhance network security.
  3. Network Configuration and Optimization:

    • Configure and optimize network devices and protocols for efficient data transmission and minimal downtime.
    • Perform capacity planning to ensure scalability and support the organization’s growing network needs.
  4. Technical Support & Troubleshooting:

    • Provide technical support and resolve network-related issues for end-users and IT staff.
    • Investigate and address connectivity, performance, and reliability issues in a timely manner.
  5. Documentation & Reporting:

    • Maintain up-to-date documentation of network configurations, diagrams, and procedures.
    • Generate regular reports on network performance, security incidents, and system utilization for management review.
  6. Vendor & Service Provider Management:

    • Coordinate with vendors for procurement, installation, and support of network hardware/software.
    • Negotiate contracts and manage relationships with service providers to ensure smooth operations.
  7. Disaster Recovery & Business Continuity:

    • Develop and implement disaster recovery plans for the network to minimize disruption during outages.
    • Participate in business continuity planning to ensure network resilience and operational continuity during emergencies.
  8. Other Duties:

    • Perform additional duties as assigned related to network management, troubleshooting, and IT support.
Knowledge, Skills, and Abilities:
  • Strong understanding of Microsoft 365, Microsoft Exchange, and Linux (Ubuntu) servers.
  • Experience with network setup and maintenance in Wide Area Networks (WAN), including switches, routers, firewalls, and troubleshooting internet connectivity.
  • Familiarity with terminal servers, MS-DOS commands, and system maintenance procedures.
  • Ability to troubleshoot and repair damaged or compromised equipment and perform data recovery tasks.
  • Proficient in drafting and managing Group Policy Objects (GPO) and writing PowerShell scripts.
  • Excellent communication skills to interact effectively with staff, management, and external stakeholders.
Technical Environment:
  • Cybersecurity/End Point Protection: CrowdStrike (via ActZero), Microsoft Defender.
  • Cloud Services: Microsoft Entra for Active Directory (AD)/Domain Controller (DC).
  • Network Tools: Cisco Meraki, Wireshark.
  • Service Desk: SysAid (work ticket system), ConnectWise/ScreenConnect (remote access).
  • Email Filtering/Relay: Mimecast.
  • Project Management: Asana, Microsoft Teams.
  • Software & Systems: Ubuntu Server (22.04), Microsoft Server (2019 & 2022), Windows 10/11, MS Intune, SCCM, PDQ Deploy, Concur, Verizon MDM, WordPress, Macrium, OpenVPN, Apple iOS, PuTTY, Adobe Pro/CC, MS OneDrive, SharePoint, Exchange, SSH, PowerShell Scripting, BitLocker, and more.

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Job Tags

Remote job,

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