Job Description
The Store Director is responsible for the day-to-day operations of the store. This includes overall responsibility for store operations and employees, making store-level decisions on hiring, training, disciplinary actions, and scheduling. The Company expects the Store Director to spend more than half their time directing others, managing the enterprise, and activities closely related to those tasks. Anyone having difficulty with these tasks should inform their District Manager and/or Human Resources for additional training.
KEY ACCOUNTABILITIES:
Overall management responsibility for the operation of a retail grocery store, including store performance, cash control, inventory, security, customer service, and staff management.
Track, analyze, and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
Communicate sales goals, department performance, and sales opportunities with staff to ensure positive results.
Forecast, schedule, and monitor labor to align with store sales and productivity guidelines; create action plans to address cost control issues.
Develop and direct the execution of strategies to improve product placement and appearance.
Manage display accuracy and appearance to implement promotions and ensure products are properly displayed and ordered to maintain in-stock conditions.
Manage issues relating to store maintenance, cleanliness, safety, and sanitation.
Oversee and manage cash handling and accounting, ensuring store security.
Prioritize, plan, and coordinate work activities, managing time and resources to meet work objectives timely.
Ensure compliance with legal requirements and company policies, including money handling, security, food safety, worker and customer safety, sanitation, and consumer protection laws.
Focus on customer satisfaction and needs, ensuring employees provide superior customer service through best practices and training.
Handle customer and employee complaints, making decisions to resolve issues in the best possible manner for all parties involved.
Select, train, develop, and manage job performance of store employees, effectively recommending hiring and disciplinary actions.
Provide constructive suggestions, set performance expectations, give honest feedback, and identify assignments for developmental opportunities.
Maintain appropriate professional relationships with union officials, ensuring compliance with collective bargaining agreements, if applicable.
Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, effectively handling complex situations.
Motivate others to perform their jobs and work towards common objectives, complying with company policies to serve as a role model.
Ensure the store is properly staffed to meet labor goals, sales goals, and customer needs, taking a proactive approach to hiring.
Make final decisions on hiring candidates, conducting interviews, and meeting with prospective employees.
Ensure new hires are aware of all policies and procedures, receive proper training, and are evaluated for eligibility to pass the probationary period.
KNOWLEDGE AND EXPERIENCE:
Education Level:
High School Diploma (or equivalent) required; College degree preferred.
Experience Level:
Three years Store Manager experience in a multi-department retail, hospitality, or service industry required; or five or more years retail or managerial experience in an Assistant Manager capacity required.
Retail grocery experience required.
Skills and Experiences:
Strong planning and organizational skills; strong math and analytical skills.
Demonstrated prior customer service and supervisory skills or related experience.
Strong understanding of overall retail store operations.
Strong leadership and communication skills, both verbal and written.
Computer literate.
Ability to make quality decisions under time constraints.
Ability to work effectively with others.
TRAVEL REQUIREMENTS: None.
PAY TRANSPARENCY: The pay range is $88,400 to $120,000 per year, but no less than the local minimum wage. Starting rates will vary based on location, experience, qualifications, and applicable collective bargaining agreements.
PHYSICAL ENVIRONMENT:
Ability to sit, stand, or walk for extended periods.
Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 lbs.
May spend long periods at a desk or computer terminal.
May use calculators, keyboards, telephones, computers, and other office equipment during a normal workday.
Stooping, bending, twisting, and reaching may be required for some job duties.
Workday is fast-paced; holiday, evening, and weekend work may be required.
DISCLAIMER:
The above statements describe the general nature and level of work performed by associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel classified in this job.
Albertsons Companies – Equal Opportunity Employer
#J-18808-Ljbffr Albertsons Companies
Job Tags
Minimum wage, Holiday work, Part time, Local area, Afternoon shift,