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Legal Operations Program Manager

Our client, a dev-ops company, is seeking a highly technical, data-driven Legal Operations Program Manager. This person will report to the Head of Legal Operations and focus on improving business efficiency by collaborating with cross-functional teams to design, optimize, and implement programs, processes, and systems.

Responsibilities:

• Manage and maintain our legal technology stack, ensuring data integrity, system efficiency, and alignment with evolving business needs.
• Help further develop the company’s contract management program, including template and technology/CLM management.
• Identify and implement process improvements to increase efficiency, reduce costs, and improve quality in legal operations, such as automating routine tasks, streamlining workflows, and implementing and documenting best practices.
• Lead and execute key projects from end-to-end, including process improvements, system implementations, and strategic initiatives, from requirements gathering to scoping, delivery, and enablement.
• Develop a system for tracking and reporting legal metrics and then leverage data insights to identify trends, opportunities, and areas for improvement.
• Own knowledge management for the legal team by creating, managing, and updating all internal pages, training, and SOPs.

Requirements:

• 5+ years of experience in Legal Operations at a high-growth technology company.
• Experience with using easy automation tools to build sophisticated workflows.
• Demonstrated ability to learn and master various SaaS applications.
• Customer service oriented.
• Experience in CLM programs and associated technologies.
• Strong understanding of legal operations, contract management, and compliance.
• Bonus if you have familiarity with tech stack and/or similar tools: Salesforce, Notion, Linear, Slack, Zapier, and have experience with analytics and data visualization tools including Databricks, SQL, Tableau, and Dashboard creation.

Compensation:

• The San Francisco, CA base pay range for this role is $120,000-$180,000.
• This salary range is an estimate. Actual salary will be based on job-related skills, experience, and location.
• The total compensation package also includes benefits and equity-based compensation.

If you are interested in speaking about or applying for this role, please contact Maddie Murray ([email protected]) at Kerwin Associates. Kerwin builds diverse legal and compliance teams for the most transformative organizations, from tech-focused startups seeking rapid growth to established industry disruptors. To learn more about us, please visit our website at

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