Job Description

Job Description

Job Description

We are seeking an EXPERIENCED PEDIATRIC NURSE to join our team!

This is a demanding position that requires phone triage and leadership experience. Good communication skills are a must. You will assist the nurse manager in daily tasks and be in a leadership role while working with our other phone triage nurses. Must be able to type 40 wpm. You will provide healthcare services, under the supervision of a physician. Job duties include but not limited to: Telephone triage, medical forms, performing procedures, parent education, prior authorizations, referrals, rooming patients, and assisting the physician as needed. Must be able to travel to the Dallas, Frisco, and Mesquite offices as needed. LVN's and RN's welcome.

SUMMARY: This position is primarily responsible for providing general nursing care to patients, providing information to parents/caretakers, and performing procedures and duties as directed by the physician.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned.

• Telephone Triage: Interviews parents/caretakers, records information into the patient chart, responds appropriately as directed in Forest Lane Pediatrics phone triage protocol (Barton Schmitt Pediatric Protocol), obtains physician instructions/orders as needed, and sends prescriptions to the pharmacy as approved by the physicians.
• Listens to, documents, and assists physicians with after-hours phone messages.
• Routes patients to the emergency departments and assists with hospital admissions as directed by the physician.
• Works on assigned “buckets” throughout the day.
• Checks and responds to nurse and forms emails throughout the day.
• Provides parent education for vaccines, procedures, and home care as approved by the physician.
• Completes FMLA’s, physical, school, daycare, and miscellaneous forms. Generates barcodes for documents. Obtains physician signatures.
• Writes detailed letters as directed by the physician to schools, daycares, parent’s work, insurance companies, etc.
• Works closely with the medical assistants to ensure all physician orders are carried out. Examples: Speech, Occupational, & Physical Therapy, Upper GI’s, Ultrasounds, Home Phototherapy, or any procedure that must be scheduled.
• Assists front office staff and physicians with referrals to specialist and provides pertinent records.
• Assists physicians in the rooms as needed.
• Assists medical assistants as needed to maintain a smooth and efficient flow to the physicians work day. Example: Rooming patients, helping with procedures, and obtaining vital signs.
• Performs invasive procedures as directed by the physicians. Examples: Urine catheterizations, burn debriding, injections, etc.
• Operates equipment to administer routine diagnostic tests, prepares requisitions for testing at other laboratories, calls for specimen pick-ups, and informs parents/caretakers of results.
• Prints orders (x-rays, EKG’s, etc.) and gives patients/parents directions to proper facility.
• Obtains any necessary prior authorizations needed for above procedures.
• Obtains any necessary prior authorizations needed for prescription medications.
• Maintain/manage relationships with parents, caretakers, and other healthcare facilities.
• Performs closing duties, including but not limited to: Clearing all possible “ buckets”, ensuring all orders and phone triage calls have been completed, responded to all emails in a timely manner, confirming all STAT labs and procedures have been received and completed, and lock up triplicate prescription cabinet.
• Reports directly to the Nursing Supervisor or Physician.

COMPETENCIES:

• Problem Solving – Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem solving situations. Uses reason even when dealing with emotional topics.
• Customer Service – Maintains courteous and polite behavior with patients and parents. Responds promptly to customer needs. Treats people with respect.
• Communication – Speaks clearly and respectfully. Writes/types clearly and informatively. Listens and gets clarification. Responds well to questions.
• Teamwork – Exhibits a willingness to work and succeed as a team. Contributes to building a positive team spirit. Gives and welcomes feedback.
• Quality Management – Looks for ways to improve and promote quality. Demonstrates accuracy and thoroughness. Applies feedback to improve performance. Monitors own work to ensure quality.
• Cost Consciousness – Aware of high costs associated with materials used and takes great measures to decrease waste of products. (Example: vaccines, needles, syringes, diagnostic lab tests) Maintains equipment properly to reduce need for replacement.
• Time Management – All duties are performed in a timely manner to ensure patient and Physician work flow. Prioritizes and plans work activities efficiently.
• Professionalism – Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments.
• Safety and Security – Observes safety and security procedures. Reports potentially unsafe conditions.
• Adaptability – Adapts to changes in the work environment. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality – Consistently at work and on time. Ensures work responsibilities are covered when absent.
• Dependability – Follows instruction, responds to management direction. Takes responsibility for own actions. Keeps commitments. Commits to long hours of work when necessary. Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative – Volunteers readily. Asks for and offers help when needed.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Education – Must be a registered nurse or licensed vocational nurse in the State of Texas. Credentials must be current and a copy on file. Must maintain the credentials while employed at our facility at own expense.
• Communication – Must be able to read and write in the English language.
• Mathematical – Must be able to perform basic math skills, including but not limited to, measurements. Must be able to perform basic formulations for medications.
• Reasoning – Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Computer – Must have basic computer knowledge and typing skills due to Electronic Medical Records use in the facility. Must be able to spell and write in complete sentence structure.
• Physical – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and/or walk for long periods of time, stoop, kneel, or crouch. Must be able to lift and/or move up to 20 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required include close, distant, color, and peripheral vision, depth perception and ability to adjust focus. Must be able to hear with or without hearing aids.

Forest Lane Pediatrics has excellent employment opportunities in a friendly, fast-paced, pediatric office with hard working personnel. We are looking for cheerful, outgoing, and caring team players who enjoy working with children and are excited to join our successful team. All applicants must be competent, accurate, and conscientious in their work, as well as have good computer skills and experience with medical software. Forest Lane Pediatrics is committed to providing a safe and healthy workplace while promoting the health and well-being of its employees.

Company Description

Forest Lane Pediatrics has excellent employment opportunities in a friendly, fast-paced, pediatric office with hard working personnel. We are looking for cheerful, outgoing, and caring team players who enjoy working with children and are excited to join our successful team. All applicants must be competent, accurate, and conscientious in their work, as well as have good computer skills and experience with medical software. Forest Lane Pediatrics is committed to providing a safe and healthy workplace while promoting the health and well-being of its employees.

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