UIX UX Designer - W2 Job at eTek IT Services, Inc., Portland, OR

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  • eTek IT Services, Inc.
  • Portland, OR

Job Description

Job Description

Job Description

Job Description

We are looking for a seasoned, service minded designer to help us envision what a simple, trusted, and connected experience looks like for our customers across spaces products in health wellness. As a designer, you will partner closely with product managers and other designers. You will represent advocate for customers associates by providing experience design strategy in a defined space and staying involved in the end-to-end process of execution.&

Qualifications (Non-Negotiables)&

• Hands-on service design experience in multi-product ecosystem is a MUST.&

• Have work samples for journey mapping service blueprinting – real work experience&

• Can do attitude/Growth mindset: up for challenges&

Nice-to-haves&

• Bonus if you have working experience in any of the followings:&

• Experience in healthcare industry&

• Experience in understanding documenting workflows across digital platforms&

• Communication Strategy&

• Digital Product Strategy&

• Quant and/or qual research skills&

• Creative Writing&

• Digital Marketing Experience&

• Analytics&

Key Responsibilities

  • Improving digital healthcare experience for customers associates
  • Creating Omni-Channel Customer Journeys
  • Presenting storytelling to get cross-functional engagement buy-in
  • Prioritizing problems and opportunities with stakeholders to make things happen
  • Design, present, and deliver the service blueprint
  • Discover, visualize, and communicate existing services via research, prototype, journey map, and service blueprint

Job Tags

Work experience placement,

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